Terms of Service
By using SkyAdd or holding a SkyAdd membership, you agree to the terms below.
What SkyAdd provides
SkyAdd is a publication. We monitor airline seat sales, error and mistake fares, loyalty program changes and travel credit card offers, and publish short briefings and email alerts for the Canada and United States editions you choose.
We are not a travel agency
SkyAdd does not sell, issue, hold or service airline tickets, and we are not party to any booking you make. All reservations, payments, changes, cancellations and refunds are handled directly by the airline, online travel agency or card issuer you book with, under their own terms and conditions.
Fares and error fares change fast
Fares, award pricing and card offers change without notice, and the best ones disappear quickly. Always confirm the price, route, dates, baggage rules and fine print with the airline or issuer before you pay.
Error and mistake fares are, by their nature, pricing mistakes. An airline may decline to honour one and cancel or refund the booking under its conditions of carriage. We cannot guarantee that any fare we publish will remain available, be honoured, or be ticketed, and we are not responsible for related costs such as hotels, other flights or time off work. Book non-refundable extras only after your ticket is confirmed.
Memberships and billing
Memberships are offered monthly or yearly, and the price depends on how many editions you choose. Payments are processed by Stripe or PayPal; SkyAdd never sees or stores your full card number.
Memberships renew automatically at the then-current price until you cancel. Applicable Canadian GST/HST is added where required. Adding an edition mid-term requires payment of the prorated balance for the remainder of your billing period; removing an edition takes effect right away and does not create a refund.
You can cancel at any time from your membership page. Cancelling stops future renewals and ends alerts at the end of the period already paid for. Fees already paid are non-refundable except where required by law.
Email alerts
Error fare alerts are included with every active membership. Seat sale alerts are on by default and can be turned off at any time from your membership page.
Acceptable use
Our content is for your personal use. Please do not republish, resell, scrape or systematically redistribute our briefings or alerts, or share your membership access with others. We may suspend or end a membership that is misused, and we may change or discontinue features and pricing with notice for future billing periods.
Affiliate links and liability
Some outbound links may earn us a commission at no extra cost to you, and this never affects which deals we publish. SkyAdd is provided as-is, without warranties, and our total liability to you is limited to the membership fees you paid in the twelve months before the claim.
Governing law
These terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there.