KLM takes first A350, but business class will remain closed at launch

KLM has received its first Airbus A350-900, with long-haul service expected to start in late October 2026 between Amsterdam and Toronto (YYZ). But the first two aircraft will enter service without passengers in business class because their seats have not yet completed certification.

Montreal (YUL) is next in the planned rollout, followed by Kilimanjaro, Dar es Salaam and Zanzibar. Canadian travellers on the Toronto and Montreal routes will be among the first affected. US travellers connecting through Amsterdam should also check the operating aircraft and available cabin before booking those onward flights; the initial rollout does not include a US route.

KLM attributes the business-class delay to a changed interpretation of regulatory requirements. The airline says EASA has approved the seat test results, allowing certification to proceed. The seats use STELIA Aerospace’s OPERA platform, also found on newer Air France A350s, but KLM’s installation still needs approval.

Each aircraft has 331 seats: 34 in business class, 26 in premium economy, 33 in extra-legroom economy and 238 in standard economy. All cabins other than business class will be available at launch. Whether paying cash or redeeming points, travellers seeking business class should verify the cabin is available on their specific flight rather than assume the new aircraft offers it.

KLM expects at least 22 A350-900s to join its fleet by 2030, primarily replacing Airbus A330s and, over time, some Boeing 777s. For frequent flyers, the next development to watch is certification of the business-class seats and the cabin’s release for bookings.